Meet the authors

Four decades combined experience.

Three hundred pages.

Sharon O'Dea and Jonathan Phillips have spent a combined four decades helping large, complex organisations rethink how they communicate with their people.

For the past ten years they’ve worked together as Lithos Partners, advising some of the world’s best-known and most complex organisations on digital internal communication and collaboration.

Digital Communications at Work brings together everything they've learned – the frameworks that hold, the approaches that fail, and the practical thinking that actually shifts things.

Sharon O'Dea, co-author of Digital Communications at Work, wearing a red cardigan over a white and red striped shirt, standing outdoors with her hand in her pocket.

Sharon O’Dea

Sharon is a digital communications strategist, writer and speaker with 20 years’ experience advising global organisations on intranet strategy, employee experience and the future of work. As Head of Digital Communications at Standard Chartered Bank, she led content strategy and collaboration platforms for 90,000 employees across London and Singapore. Earlier, she pioneered one of the UK's first mobile intranets at the UK Parliament – earning an Intranet Innovation Award – and went on to advise the Iraqi parliament on digital services.

She’s a LinkedIn Top Voice, a columnist for Reworked and Strategic, an IABC EMENA board member, and a member of the CIPR, IoIC. In 2025 she was named in the Women in PR 40 Over 40 Power List, and in 2026 one of the Independent Impact 50, an annual award for the most outstanding independent operators in communications.

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Jonathan Phillips, co-author of Digital Communications at Work, wearing a dark blue collared shirt standing in front of a light gray brick wall.

Jonathan Phillips

Jonathan is a digital workplace strategist with more than two decades of experience, including senior communications roles at Coca-Cola and over ten years in consulting. He’s worked with global organisations to design digital environments that are clear, usable, and aligned to real work.

Originally trained as a geologist, Jonathan brings a discovery mindset to his work, focusing on how platforms, people, and processes interact to shape effective communication. He’s known for combining strategic clarity with practical delivery, helping organisations move beyond technology-led thinking to build digital workplaces that deliver lasting value.

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Lithos Partners

Sharon and Jonathan are co-founders of Lithos Partners, a digital workplace and communications consultancy.