T-Shaped Skills: What Internal Comms Teams Really Need
Today's IC teams need more than good writers. Find out how T-shaped skills, governance, accessibility, analytics and AI readiness are essential for effective internal communication.
Intranet migration: A new platform won’t fix bad content
An intranet migration feels like a fresh start, but a new platform won’t fix bad content. Learn why lift-and-shift migrations preserve poor findability, duplicated pages and weak ownership – and how better content governance creates a stronger digital workplace.
Why intranets fail: governance, not technology
When intranets struggle, organisations often blame the technology. But the real problem is usually governance. This article explores the three governance layers – Programme, Platform and Content – and explains why trust, ownership and clarity matter more than buying another tool.
The intranet isn’t dead. The old mental model is.
Are intranets dead? Not really. This article explores the modern role of intranets, publishing platforms and digital workplaces – and why organisations still need a trusted source of truth for employees.
The zombie stat that won’t die: why “a bad intranet costs $16 million” is the wrong argument
The idea that a bad intranet costs millions is catchy – but flawed. Here’s why “zombie stats” weaken your business case, and what to use instead.
Internal communications platforms: A 5-layer model that works
Most internal communications models miss one critical layer: planning. This post introduces a practical 5-layer framework to help teams align tools, content and strategy across the digital workplace.