AI adoption is a community problem, not a training problem
Training builds awareness. Communities create adoption. Discover why successful AI rollouts depend less on workshops and more on helping colleagues learn from each other.
T-Shaped Skills: What Internal Comms Teams Really Need
Today's IC teams need more than good writers. Find out how T-shaped skills, governance, accessibility, analytics and AI readiness are essential for effective internal communication.
Intranet migration: A new platform won’t fix bad content
An intranet migration feels like a fresh start, but a new platform won’t fix bad content. Learn why lift-and-shift migrations preserve poor findability, duplicated pages and weak ownership – and how better content governance creates a stronger digital workplace.
Why intranets fail: governance, not technology
When intranets struggle, organisations often blame the technology. But the real problem is usually governance. This article explores the three governance layers – Programme, Platform and Content – and explains why trust, ownership and clarity matter more than buying another tool.
Internal comms distribution: getting the right message to the right people, on the right channel
Publishing content isn't the same as making sure people see it. This article explores why internal comms distribution matters, and how organisations can get the right message to the right people on the right channel – without overwhelming everyone else.
The intranet isn’t dead. The old mental model is.
Are intranets dead? Not really. This article explores the modern role of intranets, publishing platforms and digital workplaces – and why organisations still need a trusted source of truth for employees.
Internal communications platforms: A 5-layer model that works
Most internal communications models miss one critical layer: planning. This post introduces a practical 5-layer framework to help teams align tools, content and strategy across the digital workplace.
Standardisation isn't the enemy of usability. Unchecked flexibility is.
The conventional wisdom says flexibility is good and rigidity is bad. In digital workplace design, that framing is too simple. The real enemy of usability isn't standardisation. It's the absence of it.